This privacy policy explains how we collect, use, disclose, retain, and protect the personal information of individuals who visit our website or communicate with us.
We collect the personal information necessary to conduct our business and provide our services. The information collected depends on how you interact with us and may include your name, email address, telephone number, and any information you provide to us through a form, by email, or during a telephone conversation.
We may also collect certain technical or browsing data when you visit our website, including through cookies or similar technologies, where applicable.
We collect this information to respond to your inquiries, prepare quotes, follow up on our communications, provide the requested services, and, where applicable, measure website traffic or improve website functionality.
When certain information is necessary to process your request or provide you with a service, we will inform you at the time of collection. If you choose not to provide this information, we may be unable to respond to your request or provide the relevant service.
We use the personal information we collect to respond to your inquiries, follow up on our communications, and provide the services you request.
We may disclose certain personal information to the service providers we rely on to operate our website and conduct our business. These may include web hosting providers, email service providers, form management tools, and, where applicable, website analytics or customer relationship management services.
These service providers receive only the information necessary to perform the services entrusted to them and must handle it in accordance with applicable personal information protection requirements.
The service providers involved and the categories of information concerned must be determined based on the tools and services actually used by the business.
Some of our service providers may be located outside Quebec or may process or store personal information outside the province. Where applicable, the information concerned, the service providers involved, and the locations where the information is processed depend on the services and tools used by the business.
Before disclosing personal information outside Quebec, or entrusting a person or organization located outside Quebec with the task of collecting, using, disclosing, or retaining such information on our behalf, we conduct the assessments required under applicable legislation, including a Privacy Impact Assessment (PIA) where required.
We take the necessary steps to ensure that personal information receives adequate protection in accordance with applicable legal requirements.
When we send you promotional communications by email or through any other means subject to applicable rules, we comply with the legal requirements governing consent. Where required by law, each message includes a mechanism that allows you to unsubscribe or withdraw your consent.
We collect, use, and disclose your personal information in accordance with the purposes described in this Privacy Policy and applicable legal requirements. Where consent is required by law, it is obtained in accordance with the applicable rules.
When the collection, use, or disclosure of your personal information is based on your consent, you may withdraw your consent at any time, subject to legal limitations, by contacting the person responsible for the protection of personal information using the contact details provided in this Privacy Policy.
Withdrawing your consent does not affect the lawfulness of any processing carried out before the withdrawal. It may limit our ability to provide you with certain services. However, we may retain certain information where permitted or required by law.
We implement reasonable security measures to protect the personal information we hold against unauthorized access, use, disclosure, loss, or destruction.
Access to this information is restricted to authorized individuals who need it to perform their duties.
External websites accessible through links on our website may have their own privacy practices. We encourage you to review their respective privacy policies before providing them with any personal information.
Our website uses cookies and other tracking technologies that are actually installed on the site to ensure its proper functioning, facilitate navigation, and, where applicable, measure website traffic or support advertising activities.
The information collected and the purposes for which these technologies are used depend on the tools in place. The categories of cookies and tracking tools used on the website must be accurately described in this Privacy Policy or in a supplementary section accessible to visitors.
When a technology used to collect personal information includes features that can identify or locate an individual or perform profiling, we inform the individuals concerned about the use of that technology and how these features can be activated. These features are not activated by default, in accordance with applicable legal requirements.
Where the website provides a cookie management tool, you can use it to manage the available preferences. You can also adjust your browser settings to restrict or block certain cookies, although doing so may affect the functionality of certain website features.
We use Google Analytics to analyze website traffic and understand how visitors interact with our pages.
Depending on how the tool is configured, certain technical and browsing data may be collected, including the pages visited, interactions with the website, visit duration, and information about the browser or device being used.
The data collection settings, information transmitted, and applicable protection measures must be reviewed based on the actual Google Analytics configuration and applicable legal requirements.
To learn more about Google’s privacy practices, please consult its Privacy Policy.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable retention rules and legal obligations.
The retention period varies depending on the nature of the information, how it is used, and the applicable obligations. When personal information is no longer necessary, it is securely destroyed or anonymized where permitted by law.
The retention periods applicable to different categories of information are determined in accordance with the organization’s governance policies and practices.
Subject to the conditions and exceptions provided by law, you may request that the computerized personal information you have provided to us be disclosed to you in a structured, commonly used technological format. You may also request that this information be transferred to a person or organization authorized by law to receive it, provided the applicable conditions are met.
In the circumstances provided by law, you may request that the dissemination of certain personal information cease or that a hyperlink associated with your name that provides access to such information be de-indexed. The exercise of these rights is subject to the conditions set out in applicable legislation.
To exercise your rights or file a complaint regarding the handling of your personal information, please contact the person responsible for the protection of personal information using the contact details provided in this Privacy Policy.
If you are dissatisfied with how your request was handled or with the response you received, you may also contact the Commission d’accès à l’information du Québec (CAI), subject to the remedies and procedures provided by law: https://www.cai.gouv.qc.ca/.
This Privacy Policy is governed by the laws applicable in Quebec and Canada, including the Act Respecting the Protection of Personal Information in the Private Sector (CQLR, chapter P-39.1), as amended by Law 25, where such laws apply to the organization and the information concerned.
The person with the highest authority within the organization is responsible for the protection of personal information. This person may delegate all or part of this responsibility in writing, in accordance with the law.
For any questions, access or correction requests, or complaints regarding the handling of your personal information, you may contact the person responsible using the following details:
Organization: Sacha De Santis inc.
Person responsible: Sacha De Santis
Email: sacha@sachadesantis.com
Telephone: 819 847-3999
We may update this Privacy Policy to reflect changes in our practices or applicable legal requirements.
The current version will be published on our website, along with the date of the latest update. We will inform the individuals concerned of any changes in accordance with applicable legal requirements.
Last updated: October 30, 2026